Shipping policy

AquaemoticonsLLC Shipping Policy:

Effective Date:8/7/2024

1. General Information

- Processing Time: Orders are processed within 1-3 business days after receiving payment. Orders are not shipped or delivered on weekends or holidays.
- Order Confirmation: After placing an order, you will receive an email confirmation with your order details. Please review your order and contact us immediately if there are any errors.

2. Shipping Rates & Delivery Estimates

- Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
- Estimated Delivery Times:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping:1 business day]

*Please note that delivery times are estimates and may vary depending on your location and unforeseen delays.*

3. International Shipping

- Availability: We currently ship to more than 180 countries, including Great Britain, Canada, Japan, Mexico, and Australia. Please note that international shipping rates and times may vary depending on the destination. 
- Customs, Duties, and Taxes: AquaemoticonsLLC is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

4. Order Tracking

- Tracking Information: Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery.
- Carrier: We use USPS, FedEx, UPS for shipping. You can track your order on their respective websites using the tracking number provided.

5. Shipping Issues

- Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
- Incorrect Address: Ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or outdated addresses.

6. Returns & Exchanges

- Return Policy:

• Unopened and Unused Products: To be eligible for a return, your bath bomb must be unused, unopened, and in the same condition that you received it. The product must also be in its original packaging.
• Time Frame: You have  30 days from the date of purchase to return your bath bomb.

CONTACT INFORMATION
Questions about the Shipping Policy should be sent to us at aquaemoticonsllc@gmail.com.

Thank you for shopping with us!