Refund policy

AquaemoticonsLLC Bath Bomb Return Policy

Effective Date: 8/7/2024

1. General Return Policy

At AquaemoticonsLLC, we want you to love your bath bomb experience. If you're not completely satisfied with your purchase, we’re here to help.

2. Eligibility for Returns

- Unopened and Unused Products: To be eligible for a return, your bath bomb must be unused, unopened, and in the same condition that you received it. The product must also be in its original packaging.
- Time Frame: You have 30 days from the date of purchase to return your bath bomb.

3. Non-Returnable Items

- Opened or Used Bath Bombs: Due to the personal nature of bath bombs, we cannot accept returns on items that have been opened or used.
- Custom or Personalized Items: Custom or personalized bath bombs are non-returnable unless they arrive damaged or defective.

4. Return Process

- Initiating a Return: To start a return, please contact our customer service team at  with your order number and reason for return. Our team will guide you through the process.
- Return Shipping: Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

5. Refunds

- Processing Refunds: Once we receive your returned bath bomb and inspect its condition, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.

6. Final Sale Items

- Non-Returnable: Items marked as "Final Sale" are non-returnable and non-refundable.

CONTACT INFORMATION
Questions about the return and refund policy should be sent to us at aquaemoticonsllc@gmail.com.

Thank you for choosing AquaemoticonsLLC! We appreciate your business and are committed to providing you with high-quality products.